Terms of service

Website: Totohaat.com
Email: Totohaat@gmail.com
Address: Plot No-1089, Uttarpara, Kotwali, Narayanpur, Rampur, Nadia, West Bengal – 741161
Phone: 8392085510
Category: Fashion Products

1. Introduction

Welcome to Totohaat.com. These Terms of Service ("Terms") govern your access to and use of our website, services, products, and any related content provided by Totohaat. By using our site, you agree to comply with and be bound by all terms, conditions, and policies outlined here. If you do not agree, please discontinue using our website immediately.

Totohaat.com is an online platform offering a range of fashion products, including clothing, accessories, and lifestyle items. Our mission is to provide a seamless shopping experience with quality products delivered across India.

2. Eligibility

By accessing or using Totohaat.com, you confirm that:

  • You are at least 18 years old, or using the website under the supervision of a parent/guardian.

  • You have the legal capacity to enter into a binding agreement.

  • You are using the website for lawful purposes.

3. Account Registration

To access certain features, you may be required to create an account on Totohaat.com. When registering, you agree to:

  • Provide accurate and up-to-date information.

  • Maintain the confidentiality of your login credentials.

  • Accept responsibility for all activities occurring under your account.

Totohaat reserves the right to terminate or suspend accounts that violate our policies.

4. Products and Descriptions

We strive to present our fashion products with accurate descriptions, images, and details. However:

  • Colors may vary slightly due to device display settings.

  • Measurements provided are approximate and may vary slightly.

  • Product availability is subject to change without notice.

Totohaat.com is not responsible for typographical errors or inaccuracies.

5. Pricing and Payment

All prices listed on Totohaat.com are shown in Indian Rupees (INR). We reserve the right to change prices at any time without prior notice.

Accepted payment methods include:

  • Debit/Credit Cards

  • UPI

  • Net Banking

  • Wallet Payments

  • Cash on Delivery (if available in your area)

By completing a purchase, you agree to comply with all payment terms and authorize the transaction.

6. Order Confirmation and Cancellation

After placing an order, you will receive an order confirmation via email or SMS. However, an order may be canceled or refused if:

  • The product is out of stock

  • Payment issues occur

  • Incorrect pricing or listing errors exist

You may also request cancellation before the product is shipped, subject to our cancellation policy.

7. Shipping and Delivery

We offer delivery across India with estimated delivery times that may vary based on location and courier service.

Shipping Terms:

  • Shipping fees are displayed at checkout.

  • Delivery delays may occur due to external factors such as weather, courier issues, or festivals.

  • Once shipped, you will receive tracking information.

Totohaat is not responsible for delays caused by third‑party logistics partners.

8. Return, Refund, and Replacement Policy

We want our customers to have a smooth shopping experience. Please refer to the detailed Return & Refund Policy on our website.

Key highlights:

  • Returns are accepted for eligible products within a specified time frame.

  • Products must be unused, unwashed, and in original condition.

  • Refunds are issued after quality inspection.

  • Certain fashion items (innerwear, hygiene products, etc.) may not be eligible for returns.

Totohaat reserves the right to approve or reject a return based on policy requirements.

9. User Conduct

You agree not to:

  • Use the website for unlawful activities.

  • Spread harmful content, malware, or spam.

  • Copy, distribute, or misuse website content without permission.

  • Attempt to hack, disrupt, or interfere with website operations.

Violation of these rules may lead to legal action or account termination.

10. Intellectual Property Rights

All content on Totohaat.com, including images, logos, text, graphics, and product designs, is the property of Totohaat and is protected under applicable copyright and trademark laws.

You are prohibited from copying, reproducing, or distributing any content without written consent from Totohaat.

11. Third‑Party Services

We may use third‑party vendors for:

  • Payment processing

  • Shipping and logistics

  • Analytics and marketing services

These third‑party providers have their own policies, and Totohaat is not responsible for their actions. You are encouraged to review their terms.

12. Limitation of Liability

Totohaat.com will not be liable for any:

  • Indirect, incidental, or consequential damages

  • Data loss or unauthorized access

  • Delivery delays or courier issues

  • Product misuse or allergic reactions to materials

Our total liability, under any circumstance, shall not exceed the amount paid for the specific product purchased.

13. Warranty Disclaimer

All products sold on Totohaat.com are provided “as is” and “as available.”

We do not guarantee:

  • Uninterrupted website functionality

  • Complete accuracy of all product information

  • That purchased products will meet all user expectations

14. Indemnification

You agree to indemnify and hold Totohaat.com harmless from any claims, damages, losses, liabilities, or expenses resulting from:

  • Your misuse of the website

  • Violation of these Terms

  • Offenses against third‑party rights

15. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy. By using the website, you consent to the collection and use of your data as described in the policy.

16. Changes to Terms of Service

Totohaat reserves the right to update or modify these Terms of Service at any time. Changes are effective immediately once posted on the website.

Your continued use of Totohaat.com after updates constitutes acceptance of the new terms.

17. Governing Law

These Terms are governed by the laws of India. Any disputes arising in connection with these Terms shall be subject to the jurisdiction of courts located in West Bengal.

18. Contact Information

For any questions, concerns, or feedback, you may contact us at:

Totohaat.com
Email: Totohaat@gmail.com
Phone: 8392085510
Address: Plot No-1089, Uttarpara, Kotwali, Narayanpur, Rampur, Nadia, West Bengal – 741161

19. Acceptance of Terms

By using Totohaat.com, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Thank you for choosing Totohaat.com — your trusted destination for fashion products.